At Salma Jay Health Care, we are fully committed to meeting and maintaining compliance with the standards set by the Care Quality Commission (CQC). We pride ourselves on delivering safe, effective, compassionate, and high-quality care that consistently meets regulatory expectations.
Our approach is firmly centred around the individual needs and wellbeing of our clients. Every care plan is tailored with dignity, respect, and personal choice at its core—ensuring that those we support remain in control of their care.
We actively promote a culture of transparency and accountability, in line with the Duty of Candour. This means we are open and honest in all aspects of our service delivery, particularly if something goes wrong. We believe that building trust through integrity is essential to maintaining high standards of care.
Our team of care professionals are well-trained, vigilant, and confident in following established policies and procedures, ensuring that best practices are embedded in day-to-day care. Ongoing training, supervision, and quality audits allow us to continuously improve and deliver care with excellence.
Salma Jay Health Care is not just compliant—we are committed to exceeding expectations and providing care that reflects our values of empathy, professionalism, and respect.
Home care
Dom Care
Domiciliary care, often referred to as home care, is a service designed to support individuals who need assistance with daily tasks while remaining in the comfort and familiarity of their own homes. This type of care is highly flexible and tailored to each person's unique needs, ranging from help with personal hygiene, medication management, and meal preparation to companionship and support with mobility. It allows people—especially the elderly, those with disabilities, or individuals recovering from illness—to maintain their independence and dignity while receiving professional support in a familiar environment.
One of the key benefits of domiciliary care is the ability to deliver personalised, one-to-one attention, something that is often limited in residential care settings. Clients benefit from consistent carers who get to know their routines, preferences, and communication styles, which enhances trust and emotional wellbeing. Additionally, staying at home reduces the risk of hospital admission, supports mental health through familiar surroundings, and enables clients to remain close to their loved ones and communities. For families, domiciliary care provides peace of mind, knowing that their loved ones are being cared for safely and respectfully in the place they feel more comfortable at home.
Short break care
Respite care
Respite care is a short-term care service designed to provide temporary relief for primary caregivers, whether they are family members or friends. It allows caregivers to take a break from their responsibilities while ensuring their loved one continues to receive high-quality care in a safe and supportive environment. Respite care can be arranged for just a few hours, several days, or even longer, depending on the needs of the caregiver and the individual receiving care. It is commonly used during emergencies, planned holidays, or simply when carers need time to rest and recharge.
The benefits of respite care are significant for both the caregiver and the individual receiving support. For caregivers, it helps prevent burnout, reduces stress, and supports their own health and wellbeing—ultimately allowing them to continue providing care in the long term. For the individual receiving care, respite services offer a chance to engage with new people, enjoy a change of scenery, and experience structured support from trained professionals. Whether delivered in the person’s home or a care setting, respite care plays a vital role in maintaining the overall stability and quality of long-term care arrangements.
Unique care
complex care and specialist care
Complex and specialist care is tailored support for individuals with long-term or life-limiting health conditions that require a higher level of clinical attention and expertise. This type of care is often needed by people living with conditions such as dementia, Parkinson’s disease, multiple sclerosis, spinal injuries, learning disabilities, or those receiving palliative or end-of-life care. Delivered by specially trained professionals, complex care is designed to manage both medical and personal needs while maintaining comfort, dignity, and a high quality of life.
The benefits of complex and specialist care are profound. It ensures that individuals with intricate health conditions receive safe, consistent, and personalised support in the comfort of their own homes or a care setting. This care promotes independence and stability while reducing the risk of hospital admissions or complications. Families gain peace of mind knowing their loved ones are in the hands of skilled carers who understand the specific challenges of their condition, and care plans are regularly reviewed to adapt to changing needs. Ultimately, complex care empowers individuals to live as fully and comfortably as possible, even when facing significant health challenges
Intermediate care
Reablement care
Live-in care is a personalised care solution where a professional carer resides in the home of the individual requiring support. This round-the-clock service ensures that help is always available, whether it's for personal care, medication management, mobility assistance, or simply companionship. Live-in care is ideal for individuals with ongoing health needs or those who prefer the security and comfort of remaining in their own home rather than moving into a residential care facility. It is tailored to each person’s routine, lifestyle, and preferences, offering a high level of continuity and stability.
The benefits of live-in care are extensive. It allows individuals to maintain their independence in a familiar environment, surrounded by their belongings, pets, and community. This familiarity often leads to improved emotional wellbeing and reduced stress or confusion, particularly for those living with dementia or other cognitive conditions. Live-in care also offers families peace of mind, knowing their loved one is receiving constant, one-to-one support from a dedicated carer. With the ability to adapt care plans as needs change, live-in care provides both flexibility and reassurance—promoting dignity, safety, and a better quality of life